Privacy

Effective Date: 1st January 2025

At The Windsor Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Name, email address, phone number, and other contact details.
  • Billing information such as payment details and billing addresses.
  • Passport or identification details for booking travel services.

b. Non-Personal Information

  • Your IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies and similar tracking technologies to enhance your website experience.

c. Third-Party Information

Information received from third-party booking platforms or referral partners.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings or inquiries.
  • Communicate with you about our services, promotions, or updates.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Service Providers: Third-party suppliers, such as hotels, airlines, or transport companies, to facilitate your bookings.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. How We Protect Your Information

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. These measures include:

  • Secure servers and encryption for data storage and transfers.
  • Restricted access to personal information within our organization.
  • Regular monitoring and updating of our security practices.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain website functionalities.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: